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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ricardo Ovalle

Ricardo Ovalle

October 30, 2024

5  out of  5
rating by Ricardo Ovalle
"I got insured with Jewelz Agency and it was the best service I've ever received for my insurance needs. After Luisabel set up my insurance, Denzel helped me with canceling my insurance with GEICO."
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Marisol Ome Segura

October 12, 2024

5  out of  5
rating by Marisol Ome Segura
"Fueron muy amables y nos brindaron buena atención, orientación, ayuda y asesoría especialmente por parte de Luisabel quien nos dedico todo el tiempo necesario y se logro obtener las soluciones en aseguranza que necesitábamos. Muchas Gracias"
We responded:
"Hola Marisol, Gracias por dejarnos estas lindas palabaras. Luisabel y yo te agradecemos de corazon este detalle. Esperamos siempre asistirle y proever un buen servicio. Gracias por eligir mi agencia y mas importanate esta aseguranza de State Farm. -Jewelz S"
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Kaity Urbaez

October 7, 2024

5  out of  5
rating by Kaity Urbaez
"Had such a pleasant experience at this office. I came in interested in a life insurance policy, Brandoly was kind enough to explain to me the benefits and advantages of a policy. He was very polite and professional. As a result, I was able to walk out with a policy that fit my needs and ideals very easily. Thank you Brandoly and the State Farm team!"
We responded:
"Hi Kaity, thank you for expressing your experience with my agency. I am happy that Brandoly was able to help you with your life insurance needs. Having Brandoly as one of my agents has been nothing but a blessing. We truly thank you for taking the time to express that on here and for choosing State Farm as your carrier. Thank you again -Jewelz S"
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Ramón Almonte

October 3, 2024

5  out of  5
rating by Ramón Almonte
"Dilson was so helpful in my office visit today. Thanks for your Hard work. Gracias por todos jewelz State Farm"
We responded:
"Thank you for your review Ramon. Dilson is the first person anyone sees when walking into the office. Glad he was able to help your concerns. -Jewelz S"
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pepe alfonso

September 25, 2024

5  out of  5
rating by pepe alfonso
"Thank you Dilson for all of your help. I came into the office today to discuss my bill & how to fix it. He told me I can do my accident prevention course to save money on my auto policy, which i did. Thank you to the staff as well & Thank you Dilson again!! Great customer service, happy to be represented by Jewelz Santiago State Farm"
We responded:
"Hello Pepe, we truly appreciate your review for Dilson. Thank you for taking the time to express your experience with him and my office. "
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kk auw

September 23, 2024

5  out of  5
rating by kk auw
"Quiero agradecer a Denzel, mi agente de seguros de vida, por su excepcional servicio. Desde el principio, Denzel mostró una gran paciencia al explicarme detalladamente los beneficios y las coberturas de mi póliza de seguro de vida. Tomó el tiempo necesario para asegurarse de que entendiera completamente cada aspecto, lo que me permitió tomar decisiones más informadas como consumidor. Gracias a su orientación y conocimiento, me siento mucho más seguro con las elecciones que he hecho en cuanto a mis productos de seguros. Sin duda, recomendaría a Denzel a cualquier persona que busque un agente de seguros comprometido y profesional."
We responded:
"Thank you for your kind words towards your experience with this agency. Everyone brags about Denzel and how passionate he is when it comes to life insurance. Glad he was able to assist you with your life insurance and protecting your loved ones. -Jewelz S"
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Alejandro Lantigua

September 19, 2024

5  out of  5
rating by Alejandro Lantigua
"El mejor servicio!! Te ayudan, te entiende con tus necesidades para el seguro de tu auto y lo mejor es el precio… # 1"
We responded:
"Gracias Alejandro, de todo corazón se le agradece su mensaje hacia nosotros.. "
Profile photo of joseph asmah

joseph asmah

September 10, 2024

5  out of  5
rating by joseph asmah
"Thank you to Jewelz State Farm, I was having problems with drive safe & safe & Dilson who helped me set it up so I can get a discount. Thank you!!!"
We responded:
"Hi Joseph, thank you for taking your valuable time to leave us a review. I truly appreciate your feedback toward our service and I am very happy Dilson was able to assist you. "
Profile photo of Mukesh Shah

Mukesh Shah

September 6, 2024

5  out of  5
rating by Mukesh Shah
"I recently went into the office to learn more about car insurance. Dilson was nice enough to inform me a little about car insurance and the different policies State Farm offers, and Edward did an amazing job explaining it in more depth. The staff was really nice, and I would get a policy sometime in the future at this agency."
We responded:
"Hello Mukesh, first I’d like to thank you for your positive feedback. I am grateful for this review and makes me proud that Dilson was able to make your day and assist you. "
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Cynthia Feliciano

June 17, 2024

5  out of  5
rating by Cynthia Feliciano
"The staff at this office is outstanding. Everyone I dealt with was professional, knowledgeable and patient. They answered my questions listened to my concerns and offered options . I recommend them. Thank you Andre (Jr. )and staff."
We responded:
"Cynthia, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Jewelz"
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Alex White

May 24, 2024

5  out of  5
rating by Alex White
"This office is great! It's easy to get someone on the phone, and they respond to all requests promptly."
We responded:
"Alex, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Jewelz"
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Angel Almanzar

May 14, 2024

5  out of  5
rating by Angel Almanzar
"Katherine Gomez helped me with my life insurance and it was a pleasant experience"
We responded:
"Angel, our team is pleased to hear your positive feedback! Thank you for sharing. - Jewelz"
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JEWEL BOYD

May 3, 2024

5  out of  5
rating by JEWEL BOYD
"Very professional"
We responded:
"Thank you, Jewel! We're glad to hear that you had a great experience with our team! - Jewelz "
Profile photo of E “E.Santamos86” Santos

E “E.Santamos86” Santos

April 29, 2024

1  out of  5
rating by E “E.Santamos86” Santos
"This was quite possibly the most unprofessional experience I have ever had in a setting like this. I came in for a quote not too long ago and first of all, the music was so obnoxious and loud, the front desk person wasn't even there when I came in, he was standing around chatting with 2 other people in the back. Then, I could hear some woman in the back absolutely screaming her head off at someone, it turned out to be the manager and I could hear her from the complete other side of the office even with that loud music. Over all, I felt incredibly rushed and uncomfortable and the quote I received was EXTREMELY high for just one vehicle and no accidents on my record. I guess I am not leaving Geico any time soon."
We responded:
"Hello, I truly regret to hear that you feel this way. Taking care of each and every one of our customers with the utmost respect, time and attention is the number one priority of our agency. I would be happy to discuss this with you further and assist you in whatever way we can. Please give me a call at the office. - Jewelz"
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adrian martinez

April 18, 2024

4  out of  5
rating by adrian martinez
"Called in recently and the representative (I think her name was Sarah) helped me through the process, she really made it simple and easy."
We responded:
"Adrian, thank you so much for your kind review! Our team takes pride in delivering top-notch support to our customers. - Jewelz "
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jeannette aries

April 17, 2024

5  out of  5
rating by jeannette aries
"Henry Tejada did an amazing job I went in the office to ask a question. He really explained to me the value of life insurance, he explained to me very well. You rock, Henry."
We responded:
"Jeannette, it is so important to understand your insurance coverage and my team strives to make sure that you do! Thank you for sharing this awesome feedback about Henry. - Jewelz "
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Sway Da Don

April 15, 2024

1  out of  5
rating by Sway Da Don
"This place is horrible. On August 28th 2023 I called this office to pay my auto insurance and they used my debit card that's on file to pay someone else's auto insurance. They charged my card $450. January of 2024 I get pulled over by the cops and was told my registration was suspended for a non payment on August 28th of 2023. I had an overlaps of 17 days due to these people's mistake. I had to turn in my plates for 17 days and had to get a rental because it was my bday weekend. "KATHERINE" the "MANAGER" has been giving me the run around since January. Every time I call they tell me she's busy and that she will give me a call back but never does. I personally went to see speak to her 1 day and she said I was going to get a refund for my rental and I still haven't received anything yet. I couldn't pick up my kids for 2 weeks, had to take days off of work and get a rental due to someone's mistake in this office. I have proof I made a payment with someone in this office because I checked my call log history. Every time I want to speak to someone higher than "Katherine" they tell me she's the one in charge. She's very unprofessional. My debit card has been on file for yrs, how can you pay someone else's insurance with my personal information? makes no sense at all. What kind of manager is Katherine? 3 months giving me the run around smh"
We responded:
"It is unfortunate you feel this way about my agency due to an error we did NOT make on your account. It is easy to point fingers out of frustrations or lack of understanding but also very unfair with your words and accusations. Just to clarify, my agency did NOT process your payment nor was this processed automatically. Your payment was not processed at our agency and in fact Katherine was the one who effortlessly tracked down the payment and had corporate apply it to your policies. In reference to your refund for expenses you incurred due to your missed placed payment, Katherine advised you on what to do in order to fix the matter and instead of doing so, you rather leave a negative false review. If you need further assistance regarding the matter, you can call the office and Katherine or myself are more than happy to assist you. You can also email me directly and I will gladly attend to your situation. My direct email is Jewelz@agentjewelz.com, I respond very quickly. "
Profile photo of T Llo

T Llo

February 23, 2024

1  out of  5
rating by T Llo
"Edward is the epitome of Exceptional Customer Service!! He has gone above and beyond for me in setting up my new car insurance (even during holiday time). The best pricing, transparency & open communication! Thanks Edward, your service is much appreciated and I look forward to being a loyal client for years to come. ***UPDATE***: It has been just about 2 months since I’ve had a policy with this particular business and let’s just say they pretend to provide great customer service in the beginning and BEG you to write reviews just to inflate their true customer service. While it was all initially very pleasant to work with Edward, now that I am a client all of the initial customer service has gone out of the window. No responses, No assistance and No customer service after they’ve gotten your money. I would beware of this business simply because what they portray is not indicative of who they truly are. Inconsistent customer service and very money-hungry. Consider all factors before doing business here."
We responded:
"We pride ourselves on consistently providing the service reflected in your initial review and I’m not sure where it changed. I wish I could assist better but I am unable to pull up your information from this review. Please email me directly to address the matter as soon as possible. Thank you! - Jewelz"
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Ramon Pimentel

January 11, 2024

5  out of  5
rating by Ramon Pimentel
"Darling was very helpful. Even with insurance price going up, she explained everything to me in clear details. I didn’t feel rushed like with most places you call asking for help understanding prices. I would recommend calling and asking questions."
Profile photo of Paulette Althea Barnes

Paulette Althea Barnes

January 10, 2024

1  out of  5
rating by Paulette Althea Barnes
"At first, there was wonderful service from this agency. Each month the premium would be taken off my checking account...all was well. Then I purchased another policy. The agent who opened the policy was polite and nice, and everything went fine. I even wrote a nice review for him. Then the day came when I had to report a loss. My first taste of something going wrong was when I called the office to add to my claim. I was told by another agent that she would add the information because my agent was not in the office. The next day when I spoke to my agent, I was told that the additional loss items could not be added because it was too late. What a circus between my agent and the underwriting department. I had to call several times to get anything done. I called the agent and told him what was happening. I received an email that informed me that the claim had been denied. I called the agent and was told that he never received that notice. I got so fed up with having to call nearly every day that I tried to reach the owner. First I asked for her number, but no one had it. I went online and got the information. I sent her a message. To this day, I have not received a response from her. I made one of my usual calls to the claims department. I was lucky enough to reach a nice and knowledgeable claims officer, who listened to my woes. She went through the claim with me. It was found that the policy had a host of items claimed as losses. The only item that was claimed as a loss was a computer monitor. She went through everything on the claim report. Then issued a payout. The next day, I received an email from another agent telling me that the underwriting department needed more information about the losses and that if not received the claim would be denied. I replied in an email telling the agent that the claim had been settled. I also called my agent and left a message telling him the same thing. I have not heard from either of them. Today, called my agent to request that the policies be terminated. I was told he would have to call me back. I sent him an email just in case he is unable to get back to me."
We responded:
"Paulette, thank you for giving my team and I the opportunity to discuss this with you over the phone. I'm glad I was able to provide you with clarity and understanding regarding the situation of your approved claim. Taking care of each and every one of our customers with the utmost respect, time and attention is the number one priority of our agency. If there is anything I can assist you with in the future, please contact me directly at the office. Thank you! - Jewelz"
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A.B. Baret

January 8, 2024

4  out of  5
rating by A.B. Baret
"Subieron mucho los seguros"
We responded:
"A.B. Baret, our agency works hard to make our customers happy but unfortunately in our industry, there are certain things out of our control. Thank you for giving us the opportunity to change somethings in your policy that would help your most recent rate. We look forward to maintaining a business relationship with you. Thank you. - Jewelz"
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zainah alomari

December 8, 2023

5  out of  5
rating by zainah alomari
"Andres! Andres! Andres!!!! AMAZING!!!!!! Everyone please go to him, takes his time and very professional!!!!!! Love the guy"
We responded:
"Hello, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Jewelz"
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Madison Beltre

December 8, 2023

5  out of  5
rating by Madison Beltre
"Andres was amazing :)"
We responded:
"Madison, we appreciate your business! - Jewelz"
Profile photo of Dante _

Dante _

December 8, 2023

5  out of  5
rating by Dante _
"Andres was nothing but amazing, took his time explaining each and every coverage and limitations to what State Farm autos policies has to over. Give this guy a raise if he hasn’t revived one yet! Thank you Andre’s once again for everything"
We responded:
"Dante, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Jewelz"
Profile photo of Axel Vera

Axel Vera

November 24, 2023

5  out of  5
rating by Axel Vera
"Edward went above and beyond to make sure the price is right and doesn’t exceed stress limits and check in on me to make sure everything okay personal before getting to business the most thorough agent I could have asked for keep up the good work"
We responded:
"Thanks for the kind words, Axel. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Jewelz "