State Farm® Insurance Agent Jewelz Santiago
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Franklin Garrido
November 14, 2025
"I’ve tried multiple times to update my personal article policy with new Jewlery and keep getting the run around. I have been trying to update the policy for over 2 weeks in order to make sure my Jewlery is covered over seas and the time for the trip has now come and I have no insurance. In addition to not having insurance I was working with two separate employees at this location that told me they would follow up and they never did. Guess I’m going on vacation with none of my jewelry :("
"Hello Franklin, Thank you for bringing your concerns to our attention. We sincerely apologize for any frustration or inconvenience you experienced during the update process. After reviewing your account, we can confirm that the changes to your personal article policy, including the coverage for your new jewelry, have been successfully processed. You are fully covered for your upcoming trip overseas. We understand how important it is to have peace of mind while traveling, especially regarding valuable items, and we regret any miscommunication that may have caused doubt about your coverage. If you have any further questions or need confirmation documents before your trip, please don’t hesitate to reach out directly to me at Jewelz@agentjewelz.com and I will ensure you receive prompt assistance. Thank you for your patience and for choosing us for your insurance needs. We wish you a wonderful and worry-free vacation"
Rafael Rodriguez
November 12, 2025
"Luisabel was a insurance agent she accomplished some great savings for me give her another five extra charge for me thank you!!!!!!!!!!!!!!!!!!!!!!!!!"
"Thank you so much for your kind words! We’re thrilled to hear that Luisabel was able to secure great savings for you. She truly is an amazing agent who goes above and beyond to help our clients, and your feedback means a lot to her and our entire team. We appreciate your trust in us and look forward to continuing to serve your insurance needs. If you ever need anything else, don’t hesitate to reach out!"
James Kotakis
November 7, 2025
"Jewelz santiago -State Farm Insurance They are the best ! Always there to help."
"Thank you James! :) Always a pleasure working with you. "
lucy rodriguez
November 4, 2025
"Excelente atenciones, muy buen dominio de los diferentes planes que ofrece la compañía. 10/10"
"Hola Lucy, Gracias por tu lealtad and por este bello mensaje. "
Felix Paredes
October 14, 2025
"Jewelz and her team at State Farm are exceptional! They truly go the extra mile to ensure I have comprehensive coverage for my business, car, home, health, and life insurance. They’re more than just an insurance office; they are genuine partners who genuinely care about their clients. I highly recommend them! Thank you for all your assistance and support. Best, Felix Paredes"
"Thank you so much for your wonderful feedback! We’re delighted to hear that our team have been able to provide you with comprehensive coverage and exceptional service across all your insurance needs. Our goal is always to be more than just your insurance provider—to be a trusted partner who truly cares. We appreciate your recommendation and look forward to continuing to support you and your business for years to come"
Claudio Hiciano
October 9, 2025
"Exelente atenciones y muy professional el Sr. Edward Rodriguez"
Steven Fernandez
September 30, 2025
"Darlene and Edward over at the Jewelz Santiago office always give amazing service over the phone! They're super friendly, helpful, and always in a great mood. It's a pleasure talking to them every time I call!"
Thomas Ortiz
August 28, 2025
"Edward was absolutely amazing! It was a dang near magical experience. I literally called my previous provider to try and give them a chance to retain my business and let me tell you— Edward did everything they did NOT do. He gave me several options, clearly demonstrated with his actions that he valued me as a customer, and educated me on all the options I had available. He was also supe friendly, efficient, and understood how frustrating it can be to switch providers. I now have my auto, and renters insurance bundled, and will be looking to do life insurance next as well! Thank you Edward, you rock!🤘🏽 🎸"
"Hi Thomas, Thank you for your 5-star review and your kind words about Edward! My State Farm team and I are happy to be your good neighbor! "
Annie Casey
August 8, 2025
"I reached out to Jewelz office to get a home owners insurance quote and was connected with agent Edward Rodriguez. He was extremely kind, attentive, and helpful. He got me my quote quickly and helped explain what each line meant and answer all my questions. For somebody who was buying insurance on her own for the first time, I really appreciated his patience and helpfulness. Once I was ready to buy the insurance, Edward ensured all my needs were met and I now feel very confident in the plan I chose. Highly recommend Edward especially for young/first time buyers. Thank you, Edward!!!!"
"Hi Annie, Thank you for taking the time to express your experience with Edward. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Javier Rodriguez
July 30, 2025
"The State Farm family is truly remarkable. They’ve been incredibly helpful to me in every way possible. I’ve been a loyal customer for over a decade now, and I highly recommend giving them a call to experience their exceptional service firsthand. 😃"
"Hi Javier, I still remember when we first wrote your insurance policies years ago. Thank you so much for your kind words and continued loyalty over the past decade! I am thrilled to hear that our team has been able to support you in every way possible. Your recommendation means a lot to us, and we look forward to continuing to provide you with exceptional service for years to come! ~Jewelz "
Lawrence M Bosley
July 21, 2025
"Efficient, competent and friendly."
Steven Ortiz
June 27, 2025
"Great service, super helpful and always quick to respond. They made everything easy and stress-free!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Josue Nuñez
June 9, 2025
"Súper agradecido por el servicio. Luisabel Vázquez por el servicio me encantó"
darnell buckley
May 29, 2025
"I had a great experience working with Darlene. I felt she was knowledgeable, and took the time to give me all options available. I felt confident selecting the right insurance and would recommend this location to anyone!"
A.B. Baret
May 21, 2025
"Subieron mucho los seguros. Y no hay parqueo"
"A.B. Baret, our agency works hard to make our customers happy but unfortunately in our industry, there are certain things out of our control. Thank you for giving us the opportunity to change somethings in your policy that would help your most recent rate. We look forward to maintaining a business relationship with you. Thank you. - Jewelz"
Aarøπ Dayalaπ
May 16, 2025
"They called me up one day to LOWER my rate and give me MORE insurance. 5 stars."
Jayson VAvrica
May 1, 2025
"My guy Edward Rodriguez was a great help. Great customer service. Highly recommended him to anyone who wants to get life insurance."
Felix rodriguez
April 24, 2025
"La mujer de alante me atendió muy bien. Excelente servicio!"
Amir Nassour
March 31, 2025
"Brandoly was so pleasant to speak to over my current issues with my insurance. He is very knowledgeable, he answered all of my questions, is extremely patient and had my issues done in no time. Thank you to the State Farm team"
Ann
March 31, 2025
"Brandoly was really helpful in explaining all the gaps in coverage I currently have. I definitely recommend this office!"
pedro gomez
March 31, 2025
"First time visiting this office and felt right at home. Everyone is so friendly and welcoming. Luisabel was amazing to work with. She was very patient in explaining the product and making sure I understood everything. Thank you for making it such a positive experience."
Jennifer Ruiz
March 31, 2025
"I had an excellent experience at State Farm with Andres Ruiz for both my home and auto insurance. He went above and beyond in providing the best customer service, amazing response time, professional yet kind and polite. Answered all of my questions and was just spectacular all around! Highly recommend Andres Ruiz!!!"
Eric
March 28, 2025
"Darlene Ramirez ! Amazing customer service and lovely person ! She had answers to all my questions and some great suggestions to make sure I was good ! Don’t hesitate to ask for help!"
Kylene Soto
March 28, 2025
"I want to give a special shoutout to Darlene Ramirez, she took the dedicated time and consideration to support me during our appointment. She knew her material well, and was able to navigate challenging decisions for my specific situation. Thank you so much for the dedicated time and patience on handling the matter!"
Juan Mejia
March 28, 2025
"Exelente servicio Luisabell Vásquez"