State Farm® Insurance Agent Jewelz Santiago

"(Translated by Google) Hello, Erika helped me to quote an insurance and really a super good, fast, practical and responsible service. Recommended (Original) Hola, me atendió Erika para cotizar un seguro y de verdad súper buen servicio rápido práctico y responsable. Recomendado"

"Very pleased with the service provided by State Farm at this location, specially with the service provided by Edward Rodriguez. He is a very professional and helpful person. He help me with my homeowners insurance. Edward was in constant communication in order to provide my lender with the necessary before the closing date. Thanks Edward!"

"I am extremely satisfied by the service I received from Andrez Ruiz (Working under Jewelz Santiago). Andrez was so patient and accommodating throughout the process. I had so many questions and concerns that were quickly answered by Andrez. I walked away feeling confident in my application due to his kind and reassuring nature. I would highly recommend Andrez Ruiz. 10/10 experience and I am looking forward to working with him during my time using State Farm Services."

"I recently had the unfortunate experience of dealing with Jewelz Santiago state farm practice, and I must say it has been nothing short of a nightmare. From start to finish, their incompetence and lack of professionalism have left me extremely frustrated and disappointed. First and foremost, their agents are virtually impossible to reach. I attempted to contact them numerous times, leaving voicemails and sending emails, but to no avail. It seems that once they have your business, they couldn't care less about maintaining a responsive line of communication. This level of neglect is unacceptable and shows a complete lack of respect for their customers. Even when I managed to get in touch with their agents, the coverage levels provided were shockingly inadequate. When I initially insured my house, I trusted Jewelz Santiago's practice to ensure that my home would be adequately protected. However, it soon became apparent that their attention to detail was non-existent. The coverage levels provided were far below what is necessary to safeguard my property and assets. It is truly alarming that a supposed insurance professional could be so careless and indifferent when it comes to fulfilling their clients' needs. To make matters worse, the utter lack of record-keeping at Jewelz Santiago Insurance is beyond belief. Last year, I purchased a new car and provided them with all the necessary documents, including the bill of sale and window sticker. However, they failed to keep records and on renewal, I am left with the burden of getting my car photographed again just to compensate for their gross negligence. This level of irresponsibility is simply inexcusable. In conclusion, my experience with Jewelz Santiago's practice has been an absolute disaster. Their agents' unresponsiveness, lack of attention to detail, and inability to keep records have left me feeling utterly let down and frustrated. I strongly advise everyone to steer clear of this unprofessional and unreliable company. Save yourself the headache and find an insurance provider that actually values their customers and takes their responsibilities seriously. Please note that this review is based on my personal experience with Jewelz Santiago Insurance and may not reflect the experiences of others."

"Our bank account was hacked recently and had to make change it's number. In doing so made it difficult to keep our payments to many of our current clients. There was constant calls and rejections because the setups were no longer viable. I received 2 cancelled policy notices from StateFarm which were troubling. One fifteen minute call to Julio made it simple to continue with my monthly payments to State Farm and avoid future headaches. Thank you Julio M."