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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kingdom Over Everything

August 22, 2023

3  out of  5 rating by Kingdom Over Everything
"The whole process of getting insurance is brand new to me but Edward was helpful, easy to reach, communicative and willing to help in every way he could. He addressed some concerns I had and was patient in answering all my questions. Thank you!"

Jeremy Figuereo

August 17, 2023

5  out of  5 rating by Jeremy Figuereo
"Edward Rodriguez helped me a lot with accessing a great insurance and also providing me with as many discounts as possible!! Great customer service."

Henry Castillo

August 4, 2023

5  out of  5 rating by Henry Castillo
"Great customer service and helped solve my father’s dmv issue. Mairelis & Julio were super helpful and attentive. Thank you!"

Raul alejandro Vetencourt labrador

July 28, 2023

5  out of  5 rating by Raul alejandro Vetencourt labrador
"(Translated by Google) Hello, Erika helped me to quote an insurance and really a super good, fast, practical and responsible service. Recommended (Original) Hola, me atendió Erika para cotizar un seguro y de verdad súper buen servicio rápido práctico y responsable. Recomendado"

Wilton Almanzar

July 26, 2023

1  out of  5 rating by Wilton Almanzar
"(Translated by Google) Inefficient staff and fraud does not solve the cases and the manager does not stand up for her clients (Original) Personal ineficiente y estafa no resuelve los casos y la maniger no da la cara por sus cliente"

Karina Suquilema

July 15, 2023

5  out of  5 rating by Karina Suquilema
"Very pleased with the service provided by State Farm at this location, specially with the service provided by Edward Rodriguez. He is a very professional and helpful person. He help me with my homeowners insurance. Edward was in constant communication in order to provide my lender with the necessary before the closing date. Thanks Edward!"

Shary Cabrera

June 19, 2023

5  out of  5 rating by Shary Cabrera
"I am extremely satisfied by the service I received from Andrez Ruiz (Working under Jewelz Santiago). Andrez was so patient and accommodating throughout the process. I had so many questions and concerns that were quickly answered by Andrez. I walked away feeling confident in my application due to his kind and reassuring nature. I would highly recommend Andrez Ruiz. 10/10 experience and I am looking forward to working with him during my time using State Farm Services."

Nicolas Munoz

June 1, 2023

1  out of  5 rating by Nicolas Munoz
"Poor costumer service."

Jon Kinderlerer

May 28, 2023

1  out of  5 rating by Jon Kinderlerer
"I recently had the unfortunate experience of dealing with Jewelz Santiago state farm practice, and I must say it has been nothing short of a nightmare. From start to finish, their incompetence and lack of professionalism have left me extremely frustrated and disappointed. First and foremost, their agents are virtually impossible to reach. I attempted to contact them numerous times, leaving voicemails and sending emails, but to no avail. It seems that once they have your business, they couldn't care less about maintaining a responsive line of communication. This level of neglect is unacceptable and shows a complete lack of respect for their customers. Even when I managed to get in touch with their agents, the coverage levels provided were shockingly inadequate. When I initially insured my house, I trusted Jewelz Santiago's practice to ensure that my home would be adequately protected. However, it soon became apparent that their attention to detail was non-existent. The coverage levels provided were far below what is necessary to safeguard my property and assets. It is truly alarming that a supposed insurance professional could be so careless and indifferent when it comes to fulfilling their clients' needs. To make matters worse, the utter lack of record-keeping at Jewelz Santiago Insurance is beyond belief. Last year, I purchased a new car and provided them with all the necessary documents, including the bill of sale and window sticker. However, they failed to keep records and on renewal, I am left with the burden of getting my car photographed again just to compensate for their gross negligence. This level of irresponsibility is simply inexcusable. In conclusion, my experience with Jewelz Santiago's practice has been an absolute disaster. Their agents' unresponsiveness, lack of attention to detail, and inability to keep records have left me feeling utterly let down and frustrated. I strongly advise everyone to steer clear of this unprofessional and unreliable company. Save yourself the headache and find an insurance provider that actually values their customers and takes their responsibilities seriously. Please note that this review is based on my personal experience with Jewelz Santiago Insurance and may not reflect the experiences of others."

Controlandoelejido TV

May 23, 2023

5  out of  5 rating by Controlandoelejido TV
"(Translated by Google) Thanks Julio! (Original) Gracias Julio!"

Kathy Zerega

May 18, 2023

5  out of  5 rating by Kathy Zerega
"Simply the best! Thank you. Continue to rock on"

Gustavo Ruiz

May 5, 2023

5  out of  5 rating by Gustavo Ruiz
"Julio is very helpful every time I need assistance!"

Lisseth Abigail Arenas

May 3, 2023

5  out of  5 rating by Lisseth Abigail Arenas
"I had a great experience in this office, costumer service its excellent, Erika assited me with some inquiries about my moms insurance and the best part she speaks Spanish and my moms was able to understand. I highly recommend this place!!!"

Noah Griffith

May 2, 2023

5  out of  5 rating by Noah Griffith
"Julio was very helpful, provided good customer service !"

Jésstasia Traylor

April 3, 2023

5  out of  5 rating by Jésstasia Traylor
"Andres Ruiz was very professional and nice. He helped me get car insurance for my first car."

yolanda baldwin

March 6, 2023

5  out of  5 rating by yolanda baldwin
"I came into the office to send documents. I was confused as to how the process worked. Julio was knowledgeable patient and helpful. I was able to submit the forms much easier because of his efforts."

Jennifer Cruz

March 1, 2023

5  out of  5 rating by Jennifer Cruz
"Amazing experience and excellent customer service, if there is someone I shall recommend Darlene. She will go above and beyond to make sure you are well taken care of! Always available whenever I have a question in regards to my bill."

Kelvin Jorge

February 27, 2023

5  out of  5 rating by Kelvin Jorge
"Mairelis Ramírez is a top notch agent. Made the whole transition effortlessly. I’m satisfied with the service she provided. Mairelis made me feel so comfortable. She answer all my concern. Thanks for the saving."

helen johnson

February 27, 2023

5  out of  5 rating by helen johnson
"Julio was very good he has a wonderful personality."

linton andre

February 27, 2023

5  out of  5 rating by linton andre
"Our bank account was hacked recently and had to make change it's number. In doing so made it difficult to keep our payments to many of our current clients. There was constant calls and rejections because the setups were no longer viable. I received 2 cancelled policy notices from StateFarm which were troubling. One fifteen minute call to Julio made it simple to continue with my monthly payments to State Farm and avoid future headaches. Thank you Julio M."

Juan Carlos Perez Zambrano

February 17, 2023

5  out of  5 rating by Juan Carlos Perez Zambrano
"i want to thank Erika for helping me out today ,I had inquiries about my policy and she guide me very well . Excellent costumer service :D"

mario brathwaite

February 13, 2023

5  out of  5 rating by mario brathwaite
"Mr Julio was very helpful and pleasant I'll give him 5 star review"

Avia Croskey

February 13, 2023

5  out of  5 rating by Avia Croskey
"I love this location!! Julio is very Professional, patience and courteous. I would recommend this location to anyone who really needs/want car insurance or even life insurance"

Dify Rap

February 7, 2023

5  out of  5 rating by Dify Rap
"This oficie is extremely helpful. I had a few questions and katherine was able to answer All of them"

Maicol Perez

February 7, 2023

5  out of  5 rating by Maicol Perez
"Came by the office and everyone was very helpful"