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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric

March 28, 2025

5  out of  5
rating by Eric
"Darlene Ramirez ! Amazing customer service and lovely person ! She had answers to all my questions and some great suggestions to make sure I was good ! Don’t hesitate to ask for help!"
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Kylene Soto

March 28, 2025

5  out of  5
rating by Kylene Soto
"I want to give a special shoutout to Darlene Ramirez, she took the dedicated time and consideration to support me during our appointment. She knew her material well, and was able to navigate challenging decisions for my specific situation. Thank you so much for the dedicated time and patience on handling the matter!"
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Juan Mejia

March 28, 2025

5  out of  5
rating by Juan Mejia
"Exelente servicio Luisabell Vásquez"
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Elin Colon

March 25, 2025

5  out of  5
rating by Elin Colon
"The gentleman helped me with the discounts. I appreciate the service ."
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Kamylle Lawrence

March 25, 2025

5  out of  5
rating by Kamylle Lawrence
"I spoke with Edward and he was very helpful in helping me find the best insurance that met my needs. He really took the time to explain the policies to me to make sure I under stood everything and answered all of my questions. 10/10 customer service!"
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Anybeliss

March 20, 2025

5  out of  5
rating by Anybeliss
"I have a pleasant experience with Luisabel regarding starting a life insurance policy. She was able inform me about such a sensitive topic . I felt at home in this office . I will be recommending my whole family here."
We responded:
"Anybeliss, we’re thankful for your feedback! It’s our pleasure to assist you with your life insurance needs. Thank you for trusting in us to discuss the matter. If there is anything else we can do to help, Luisabel and I will be ready for you. "
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Andy Ruiz

March 18, 2025

5  out of  5
rating by Andy Ruiz
"Andres and Edward were very helpful and informative. I highly recommend anyone who’s see this review to go ahead and reach out to them for their own insurance needs."
We responded:
"Hello Andy! Thank you for this feedback on Andres and Edward. We appreciate your review truly and will continue to excel in our service! "
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Carmen Sanchez

March 12, 2025

5  out of  5
rating by Carmen Sanchez
"Andres was kind and polite. Answered many questions and helped us figure out discounts too. Also, helped speed the process on our paperwork. Highly recommend"
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Luis Narvaez

March 5, 2025

5  out of  5
rating by Luis Narvaez
"Thank you Edward for helping me with my insurance needs!"
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Isabel Cabrera

February 27, 2025

5  out of  5
rating by Isabel Cabrera
"Jewelz was knowledgeable, professional and kind. She answered all of my questions and provided excellent advise. Highly recommend!!!"
We responded:
"Thank you so much for the 5 star rating. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Milagros “Milly” DuBouchet

February 27, 2025

5  out of  5
rating by Milagros “Milly” DuBouchet
"I’ve received the absolute best service here — hands down. Darlene Ramirez is a total superstar. If you choose to work with anyone or any place else, you’ve lost your mind. Respectfully."
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Yudelka Pimental

February 27, 2025

5  out of  5
rating by Yudelka Pimental
"I have been with State Farm for several years and particularly with Jewelz Santiago as my agent. Jewelz and her entire staff are welcoming and extremely helpful. Especially Darlene Ramirez. Whenever I have questions related to my policy, Darlene is knowledgeable and always takes her time to explain any questions I may have. Many thanks to Jewelz and her wonderful team, for the services you provide and the manner in which you do it."
We responded:
"Hi Judy! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you again, we appreciate this so much!"
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Yerenny francisco

February 27, 2025

5  out of  5
rating by Yerenny francisco
"Great customer service with clear understanding of everything i needed to know thank you Darlene Ramirez for your services."
We responded:
"Yerenny, thank you for taking the time to share your thoughts and for the 5-star rating. We greatly appreciate your kind words towards Darlene and the service she provided. We hope to continue providing remarkable service and if you need anything else, please don't hesitate to reach out. "
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Yuls Batista

February 27, 2025

5  out of  5
rating by Yuls Batista
"Darlene Ramirez provided excellent customer service. She was very helpful and knowledgeable, which made this transition of my auto and home insurance very easy to navigate. I highly recommend!"
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Clariel Francisco

February 27, 2025

5  out of  5
rating by Clariel Francisco
"I had an amazing experience with State Farm agent Jewelz Santiago’s office, and I have to give a special shoutout to Darlene Ramirez for her outstanding customer service! From the moment I called, she was professional, friendly, and incredibly knowledgeable. She took the time to answer all my questions, explained everything thoroughly, and made the entire process smooth and stress-free. Darlene went above and beyond to ensure I got the best coverage for my needs, and her patience and kindness truly stood out. It’s rare to find someone who genuinely cares about their clients, and she made me feel valued and taken care of. If you’re looking for top-notch service and a team that truly has your back, I highly recommend this office—especially Darlene! Thank you for an excellent experience!"
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Anniely Rodriguez

February 27, 2025

5  out of  5
rating by Anniely Rodriguez
"Edward is an amazing State Farm agent! He is always so helpful and makes dealing with insurance an stress-free experience. Anytime I have a question or run into any difficulties, he is quick to provide clear answers and solutions. I highly recommend Edward to anyone looking for an insurance agent who genuinely cares and goes above and beyond!!"
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Saniya Charles

February 27, 2025

5  out of  5
rating by Saniya Charles
"As a first time car owner I was really stressed out but luckily when I came in Edward was there! He really took him time to explain the process and had the most patience. 10/10 would recommend this agent to anyone."
We responded:
"Hello Saniya, Thank you for your 5-star review! We couldn't be prouder to have Edward be part of our team here at the agency. My State Farm team and I are happy to be your good neighbor, and we'll continue to provide even better service."
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Christian Vazquez

February 26, 2025

5  out of  5
rating by Christian Vazquez
"I recently reached out to State Farm for an insurance quote, and I was thoroughly impressed with the service I received! Edward was friendly, knowledgeable, and took the time to explain all the options available to me. He made the entire process easy and straightforward, and I felt confident in the coverage options they recommended. I highly recommend State Farm for anyone looking for personalized insurance advice and a smooth quote process."
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Nathaniel Gobern

February 26, 2025

5  out of  5
rating by Nathaniel Gobern
"I just visited this location inquiring about possible insurance policies with State Farm and received assistance from a gentleman named Brandoly, and his associate Edward. Both were very helpful and answered any and all questions I had. I had a great experience here today and will definitely refer anyone I know who needs insurance help or information to this location!"
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Seline Rodriguez Martinez

February 26, 2025

5  out of  5
rating by Seline Rodriguez Martinez
"I had the pleasure of working with Edward for my life insurance needs, and I couldn't be more satisfied with the experience. From the moment I reached out, Edward was professional, kind and truly dedicated to helping me understand all my options."
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Andy Mendez

February 25, 2025

5  out of  5
rating by Andy Mendez
"The office of Jewelz Santiago has incredible employees. Any issues I had brought to them they have helped me with a solution. Thank-you to all."
We responded:
"Thank you, Andy! We appreciate the time taken to leave this review. Congrats on the Babygirl!! She is adorable!!"
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Juan Balbuena

February 25, 2025

5  out of  5
rating by Juan Balbuena
"Quiero darle las gracias a Luisabel por la atención que me proporcionó el día de hoy, me ayudó con todas mis preocupaciones que tenía, es una persona muy profesional con su trabajo, y solo me queda darle las gracias."
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Delio Capellan

February 25, 2025

5  out of  5
rating by Delio Capellan
"Thank you Edward and brandoly for your great service. Definitely recommend for all your insurance needs."
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jose gonzalez

February 25, 2025

5  out of  5
rating by jose gonzalez
"Estoy satisfecho con el servicio de Luisabel, muy eficiente y amable. Gracias"
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jose fermin

February 24, 2025

5  out of  5
rating by jose fermin
"Luisabel Vasquez. She is really amazing. Great conversation and good Service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"